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Billing

How plans, usage, and invoices work on LoggerMan Cloud.

Billing applies to LoggerMan Cloud only. Self-hosted deployments have no Stripe billing — see the Self-host setup guide.

Choose or change a plan

Open Dashboard → Billing to subscribe, upgrade, or downgrade. New accounts pick Starter, Team, or Scale during checkout.

Compare included volume and features on the Pricing & usage page or the homepage pricing section.

Usage and limits

Ingest is metered per log event (one line per POST, one row per batch item). Counters reset on the first day of each calendar month (UTC).

Project ownerssee a plan & usage banner on the logs dashboard. Teammates on shared projects do not — usage always follows the project owner's subscription.

When you approach your included volume, ingest responses may include usage headers (see Pricing & usage). Past your allowance, overage is billed at your tier rate.

Invoices and payment method

From Billing, open the customer portal to update your card, download invoices, or cancel your subscription.

Downgrades and project limits

Lower tiers cap projects, seats, and retention. If a downgrade leaves you over the new limit, the dashboard asks which projects to keep active. Ingest to deactivated projects is blocked until you upgrade or free a slot.

Tell teammates before downgrading so shared projects are not surprised.

Payment issues

Failed payments enter a short read-only grace period. Ingest and project changes may be blocked until billing is updated. Fix payment from the Billing page, then retry your integration.